Your privacy matters to us.

The Alfeco Foundation ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit alfecofoundation.com or interact with our programmes.

• Contact details you provide through our forms — name, email address, phone number, and message content.
• Volunteer and partnership information — role preferences, skills, organisation, and any supporting details you submit.
• Donation and pledge information — the amount, cause selected, and contact details required to process and acknowledge your contribution.
• Technical information collected automatically — IP address, browser type, device information, and pages visited — used to improve the site.

• To respond to enquiries and follow up on volunteer, partnership, and donation requests.
• To send transactional emails (confirmations, thank-you notes, receipts).
• To share updates about our programmes if you have opted in to receive them.
• To improve the performance, security, and accessibility of our website.
• To comply with legal and regulatory obligations in South Africa.

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We rely on your consent, the performance of a task in the public interest, or our legitimate interests as a non-profit organisation as the lawful basis for processing.

We do not sell your personal information. We only share it with trusted service providers who help us operate — for example, email delivery (Brevo) and hosting partners — and only to the extent necessary. These providers are bound by confidentiality obligations.

We keep your information only for as long as it is needed for the purpose it was collected, or as required by law. You may request deletion of your information at any time by contacting us.

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.

Our website uses minimal cookies required to operate the site and measure aggregate traffic. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date.